Privacy policy
Last updated: November 24, 2025
Swaroopa Gems and Jewellery operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you or another individual. Personal information does not include information that is collected anonymously or de-identified so that it cannot identify you. We may collect or process the following categories depending on your interaction with the Services:
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Contact details (name, billing/shipping address, phone number, email)
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Financial information (payment details, transaction details)
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Account information (username, password, preferences)
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Transaction information (items viewed, added to cart/wishlist, purchased, returned)
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Communication details (messages or inquiries sent to us)
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Device information (IP address, browser, device type)
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Usage information (browsing activity, navigation patterns)
Sources of Personal Information
We may collect information:
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Directly from you (account creation, purchases, communication)
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Automatically (cookies, device interactions)
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From service providers working on our behalf
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From partners or third parties
How We Use Your Personal Information
Depending on your usage of the Services, we may use your information for:
1. Providing, Tailoring & Improving Services
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Processing orders, payments, shipping, returns
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Managing your account
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Personalizing your shopping experience
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Displaying product recommendations
2. Marketing & Advertising
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Sending promotional emails, SMS, or showing ads
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Displaying targeted advertisements based on your activity
3. Security & Fraud Prevention
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Account authentication
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Detecting illegal or suspicious activities
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Securing our platform
4. Communication
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Customer support
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Order or account notifications
5. Legal Compliance
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Responding to legal requests
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Enforcing terms and policies
How We Disclose Personal Information
We may share your information in certain situations:
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With Shopify for store operations
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With vendors and service providers (payment processors, shipping partners, cloud storage providers)
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With marketing and business partners
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With your consent, such as when using social login or integrations
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With affiliates or during a business transaction (merger, acquisition)
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To comply with law or protect rights
Relationship with Shopify
Our store is hosted on Shopify. Shopify collects and processes personal information as needed to operate and improve the platform. Shopify may also use certain data to provide enhanced features across merchants.
To learn more, visit:
Shopify Consumer Privacy Policy
Shopify Privacy Portal
Links to Third-Party Sites
Our Services may contain external links. We are not responsible for the privacy or security practices of these third-party platforms. You should review their policies before providing any information.
Children’s Data
Our Services are not intended for children. We do not knowingly collect data from individuals under the age of majority in your region. If you believe a child has provided information, contact us to request deletion.
Security & Retention
We use reasonable measures to protect your information, but no system is fully secure.
We retain personal information only as long as necessary to:
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maintain your account
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provide Services
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comply with legal obligations
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resolve disputes
Your Rights & Choices
Depending on your location, you may have rights such as:
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Access / Know your information
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Delete your information
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Correct inaccurate data
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Portability
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Opt-out of marketing communications
You can exercise these rights through our contact details below.
We may need to verify your identity before processing your request.
Complaints
If you have concerns about how we handle your data, contact us. Depending on your region, you may also have the right to complain to your data protection authority.
Changes to This Privacy Policy
We may update this policy periodically. Updates will appear on this page with a revised “Last Updated” date.
Contact Us
If you have any questions or wish to exercise your privacy rights, contact us at:
Swaroopa Gems and Jewellery
📞 Phone: +91 98601 33555
📧 Email: swroopaved@gmail.com
🏢 Address:
F12 MAGNUM HOUSING SOCIETY,
VEER SAVARKAR NAGAR, CIDCO N-5,
Chhatrapati Sambhajinagar (AWB), Maharashtra
Vedant Plot No. 182, 431003
Sambhajinagar, MH, India