Terms of service
OVERVIEW
Welcome to Swroopa! The terms “we”, “us”, and “our” refer to Swroopa. Swroopa operates this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). The store is powered by Shopify, enabling us to deliver our Services efficiently.
These Terms of Service (“Terms”), along with any policies referenced herein, describe your rights and responsibilities when using our Services.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please refrain from using the Services.
SECTION 1 – ACCESS & ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your state/province or have given consent for your minor dependents to use the Services on your devices.
To use the Services, including browsing or making purchases, you may be asked to provide accurate, complete, and current information. You are solely responsible for maintaining your account security and all activity under your account.
Account transfer, sale, or assignment is strictly prohibited.
SECTION 2 – OUR PRODUCTS
We strive to display product colors and details accurately; however, variations may occur due to screen differences or lighting.
We do not guarantee that product appearance, quality, or expectations will match the imagery.
Product descriptions, pricing, and availability may change without notice. We reserve the right to discontinue any product or limit quantities at our discretion.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Swroopa may accept or decline any order at its discretion. Your order is confirmed only after payment is successfully processed.
Order changes or cancellations may not be possible once accepted.
All purchases are subject to the Return/Refund Policy.
You agree that purchases are for personal use, not resale.
SECTION 4 – PRICING & BILLING
Prices, promotions, and discounts may change anytime without notice.
Unless stated otherwise, prices exclude taxes, shipping, customs, and additional fees.
You must provide accurate billing and payment information for all purchases.
By submitting payment details, you confirm that you are authorized to use the provided payment method.
SECTION 5 – SHIPPING & DELIVERY
Delivery timelines are estimates only. We are not responsible for delays caused by carriers, customs, weather, or other uncontrollable events.
Once an order is handed to the shipping carrier, the risk of loss transfers to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services—including text, images, logos, product designs, graphics, audio/video—is owned by Swroopa or licensed third parties and protected by global IP laws.
You may not copy, reproduce, modify, distribute, or exploit any content without written permission.
All Swroopa trademarks, titles, and brand assets are strictly protected.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
Third-party tools may be provided “as is” without warranties.
Use of such tools is entirely at your own risk.
Any new features or tools added in the future will also fall under these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain third-party links or embedded content. We are not responsible for the accuracy, safety, or practices of any third-party websites.
All interactions with third-party platforms are at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[As required, unchanged]
Swroopa is powered by Shopify. However, all purchases made through our store are strictly between you and Swroopa. Shopify is not responsible for any transactions, claims, product quality, or issues arising from your purchase.
You expressly release Shopify and its affiliates from any related claims or liabilities.
SECTION 10 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy and may also be processed by Shopify as part of hosting the store. By using the Services, you acknowledge these policies.
Shopify may process information in other countries as required to operate the platform.
SECTION 11 – FEEDBACK
When you submit any feedback, ideas, reviews, or suggestions (“Feedback”), you grant Swroopa a perpetual, worldwide, royalty-free license to use, publish, modify, or distribute such content for any purpose.
You confirm that the Feedback belongs to you and does not violate the rights of others.
SECTION 12 – ERRORS & OMISSIONS
Occasionally, information on the website may contain errors or inaccuracies regarding descriptions, prices, promotions, or availability.
We reserve the right to update or correct information at any time, including after you place an order.
SECTION 13 – PROHIBITED USES
You may not use the Services for:
– unlawful activities
– harassing or harming others
– violating IP rights
– transmitting viruses
– misleading activities or fraud
– interfering with security features
– scraping, crawling, or data mining
– spamming or unauthorized marketing
Violation may result in immediate account termination.
SECTION 14 – TERMINATION
We may suspend or terminate your access at any time without notice, especially if you violate these Terms.
Sections related to IP, Limitation of Liability, Indemnification, etc., will continue even after termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available.”
We make no guarantees regarding accuracy, reliability, availability, or error-free operation.
Use of the Services is at your own risk.
SECTION 16 – LIMITATION OF LIABILITY
Swroopa and its partners, employees, and affiliates shall not be liable for:
– indirect, incidental, or consequential damages
– lost revenue, profits, or data
– issues arising from use of products or Services
Even if advised of the possibility of such damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Swroopa and Shopify from any claims arising from your misuse of the Services, violation of Terms, or infringement of third-party rights.
SECTION 18 – SEVERABILITY
If any provision is deemed unenforceable, the remaining sections remain valid.
SECTION 19 – WAIVER & ENTIRE AGREEMENT
Failure to enforce any provision does not waive future enforcement rights.
These Terms constitute the complete agreement between you and Swroopa.
SECTION 20 – ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our written permission.
We may assign these Terms without notice.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by the laws of India, specifically courts with jurisdiction where Swroopa is headquartered.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update or revise these Terms anytime. Continued use of the Services after changes constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Business name: Swaroopa Gems and Jewellery
Phone number: +91 98601 33555
Email: swroopaved@gmail.com
Physical address: F12 MAGNUM HOUSING SOCIETY, VEER SAVARKAR NAGAR, CIDCO N-5. Chh. Sambhajinagar ( AWB ) Maharashtra,, Vedant plot no 182, 431003 Sambhajinagar MH, India